Our solutions for telco

• Agile transformation and running IT projects
• Business analysis in integration, implementation and data migration projects
• Modeling business processes
• Analyzing processes and developing documentation in IT solution selection processes
• Designing the user interface of web and mobile applications
• Creating products based on the Design Thinking methodology
• Conducting UX workshops and research

Developing tools for the effective integration of received data and transforming them into valuable insights, including:

• Platforms monitoring the availability of services and devices in real time
• Platforms supporting marketing processes (defining campaigns)
• Solutions in the area of revenue assurance and fraud detection

• Audit of test area and test automation
• Approach to test automation with recommended tools and Proof of Concept
• System and acceptance tests for billing systems as well as sales and service applications
• Data quality and reporting processes tests in the area of risk and finances
• Full data migration and business processes tests on migrated data as part of the bank merger
• Automation of data quality tests in the area of data warehouse
• Performance tests for crucial systems and processes – Digital & Mobile & Billing

• Providing billing solutions
• Consumer Relationship Management (CRM)
• Creating self-service portals
• Reporting and data analysis using SAP BI
• Settlement of intercompany transactions
• Integration of SAP systems with communication solutions

• Security audit
• Penetration tests
• Security management services (including in the context of GDPR)
• Security monitoring

• Designing the architecture
• Development and support for full development automation (Continuous Delivery, Continuous Integration)
• Development and migration of microservice platforms

Implementing and developing systems in the OSS domain:

• Keeping records of network resources
• Managing teams and processes (workforce management)
• Integration
• Coherent platform for inventory data of the communications network
• Support for alert handling in the communications network based on frameworks such as JPPM and JBoss BRMS
• Developing a measurement platform for network diagnostics including complex event processing mechanisms
• Order management system
• Decomposition and handling of customer orders for enabling and disabling services, including order compensation assurance

Process automation, including the creation of:

• Tools supporting the implementation of new customers
• Solutions to improve network management
• Tools for streamlining customer service

• 1st, 2nd and 3rd line of support
• Managing and maintaining IT infrastructure and business applications
• Monitoring IT infrastructure, applications and business processes