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Business-process continuity within a company is guaranteed by a smoothly-functioning IT environment and demands particular attention. We offer customers the opportunity to focus on developing their core business while we take full responsibility for managing their IT infrastructure.

Components of the complete IT-outsourcing service

Support and maintenance

Expert support to solve ongoing problems with IT infrastructure using the Onwelo Ticketing System and Onwelo Monitoring tool. Support is provided in English, German and Polish via channels such as the customer’s website, messaging applications, e-mail and telephone

Monitoring

Monitoring the IT environment, and logging, analysing and correctly interpreting events, so that action can be taken should a threat appear

Cloud computing

Complete virtualisation of IT resources, which can then be used in real time without investing in infrastructure and with no need to buy a licence, install an application or administer a system

IT-infrastructure management

Taking over management of all the resources and processes within the IT-infrastructure framework and adapting and developing them according to the growing requirements of the customer

Hosting

Making available the resources of the server rooms that maintain the customer’s IT applications. A secure space underpinning the company’s operational effectiveness

Application management

Management of client application environments through qualified specialists, allowing for a full focus on ongoing business processes in the organization

Sectoral applications

Finance

Finance

Telecommunications

Telecommunications

Industry and services

Industry and services

Rafał Głąb

IT Services Director

rafal.glab@onwelo.com

+ 48 735 919 000

Contact
Rafał Głąb IT Services Director