Obsługa i wsparcie
Expert support in resolving ongoing problems concerning informatics infrastructures utilizing the following tools: Onwelo Ticketing System and Onwelo Monitoring Tools. Services are provided through channels such as: Client Service Portal, Instant Messaging, E-mail, and Telephone; in three languages: Polish, English and German
Monitoring of IT environments, event registration, their analysis and interpretation allows for intervention in case of threats
Full virtualization of IT resources as well as their real-time use, without investing in infrastructure, without the need for purchasing licenses, installation of applications and system administration.
IT Infrastructure Management
Takeover of all IT infrastructure resources and processes as well as their development according to growing client needs.
Implementation of server resources that maintain client internet applications. Secure area for effective functioning of the organization
Management of client application environments through qualified specialists, allowing for a full focus on ongoing business processes in the organization